Tenant FAQs
Answers to your frequently asked questions
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How do I apply for a rental property?
All adult occupants age 18 and older must complete an individual rental application. Applications are processed electronically and may require supporting documentation such as income verification, rental history, and identification. -
What are the rental qualification requirements?
Qualification requirements may include minimum income standards, credit review, rental history verification, employment verification, and background screening. Specific qualification criteria may vary by property and applicant circumstances. -
What income is required to qualify for a rental?
Applicants are generally required to demonstrate sufficient household income relative to the monthly rental amount. Additional documentation may be requested during the application review process. -
Do you perform background and credit checks?
Yes. Rental applications may include review of credit history, rental history, employment verification, eviction records, criminal background screening, and other lawful screening criteria. -
Is the application fee refundable?
Application processing fees are generally non-refundable. Applicants should review qualification requirements before submitting an application. -
How long is my application valid?
Rental applications are typically valid for 30 days from the date submitted. -
Are pets allowed?
Many of our rental properties are pet-friendly, although pet policies vary by property. Certain breed restrictions, fees, pet rent, and occupancy limitations may apply. Contact our team for property-specific pet requirements. -
Is there a pet fee?
Approved pets may be subject to a one-time pet fee and monthly pet rent. Fees and requirements vary depending on the property and number of pets. -
Do you allow smoking?
No. Resolute RDM rental properties are smoke-free. Smoking inside a rental property is prohibited and may constitute a lease violation. -
Is renters insurance required?
Yes. Residents are required to maintain qualifying liability coverage throughout their tenancy. Additional insurance options may be available through resident benefit programs. -
How do I submit a maintenance request?
Residents can submit maintenance requests through the resident portal or designated maintenance channels. Emergency maintenance procedures are available for urgent situations requiring immediate attention. -
What should I do if I have a maintenance emergency?
If you experience a maintenance emergency involving health, safety, or significant property damage, follow the emergency maintenance instructions provided in your lease agreement and resident portal. -
Can I pay rent online?
Yes. Residents have access to online payment options, including electronic payment methods designed to make rent payments simple and convenient. -
Do you offer a resident portal?
Yes. Residents have access to an online portal where they can make payments, submit maintenance requests, access documents, and communicate with management. -
What is the Tenant Homebuyer Program?
The Tenant Homebuyer Program is designed to help eligible Resolute RDM residents move toward homeownership. Qualified residents may earn credits that can be applied toward a future home purchase when program requirements are met. -
Can I transfer to another Resolute RDM property?
Transfer opportunities may be available depending on lease terms, property availability, and qualification requirements. Contact our team to discuss your specific situation. -
What happens at the end of my lease?
As your lease expiration approaches, our team will communicate available options, which may include lease renewal, property transfer opportunities, or move-out procedures. -
What areas does Resolute RDM serve?
Resolute RDM manages residential and commercial properties throughout Central Indiana and surrounding communities, including Indianapolis, Carmel, Fishers, Westfield, Zionsville, Greenwood, Avon, Brownsburg, Plainfield, Bloomington, and nearby markets. -
Why rent with Resolute RDM?
Resolute Realty Development & Management combines professional property management, responsive communication, online convenience, and local market expertise to provide residents with a positive rental experience throughout Indiana.

