Maintenance
Protecting and maintaining your property is one of the most important aspects of successful property management. At Resolute Realty Development & Management, we coordinate maintenance requests, communicate with residents, and work with trusted vendors to help keep your property operating efficiently and preserve its long-term value.
Residents can conveniently submit maintenance requests through their online portal and through our automated, AI-driven phone system, which can create work orders from the reports tenants provide over the phone. Allowing issues to be reported quickly, shared with our whole team, in real time, then tracked throughout the repair process. Our team manages communication between residents, owners, and vendors to help ensure repairs are addressed in a timely and professional manner.
For qualifying management packages, emergency maintenance support is available 24 hours a day to help address urgent situations that may arise outside of normal business hours. Access your account through our online Owner Portal.
Owners benefit from complete visibility into maintenance activity through detailed reporting and online access to invoices, receipts, and property records. Maintenance expenses and supporting documentation are available through the Owner Portal and included with regular owner reporting.
How This Benefits You
- Professional coordination of maintenance requests and repairs
- Access to trusted vendors and service providers
- Emergency maintenance support for qualifying management packages
- Detailed reporting and documentation of maintenance expenses
- Improved resident satisfaction and retention
- Ongoing protection of your property's condition and value
Our goal is to help owners reduce stress, protect their investments, and ensure maintenance issues are handled efficiently from start to finish.
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As Your Greater Indianapolis Property Manager, We Take Care of Everything.
Marketing
Effective marketing is the foundation of a successful leasing strategy. Resolute RDM combines professional rental rate analysis, high-quality property presentation, and extensive online advertising to help attract qualified applicants and reduce vacancy.
Tenant Screening
Placing the right resident is one of the most important aspects of protecting your investment. Our comprehensive screening process evaluates multiple qualification factors, helping owners make informed leasing decisions while supporting long-term tenancy.
Rent Collection
We provide convenient online payment options for residents and utilize established procedures for rent collection, communication, and lease enforcement. Owners benefit from streamlined reporting and electronic ACH distributions.
Maintenance Coordination
Protecting your property requires proactive maintenance and professional oversight. We coordinate maintenance requests, communicate with residents and vendors, and help ensure issues are addressed efficiently while keeping owners informed.
Financial Reporting
Our secure Owner Portal provides access to statements, financial reports, maintenance documentation, and important property information. Owners can monitor investment performance and access records whenever they need them.
Eviction Protection
While our comprehensive screening process is designed to help reduce risk, situations may arise that require lease enforcement or eviction-related action. Our team assists owners throughout the process and coordinates the appropriate next steps when necessary. Additional eviction protection programs and related benefits may be available through qualifying management packages.
you’re protected with our guarantees
12-Month Lease Guarantee
We stand behind the quality of our resident placement process. If issues arise with a resident placed by our team during the first 12 months of the lease term, we will work with you to help resolve the situation in accordance with the terms of our management agreement.
Surevestor Protection Plus Guarantee
Our ProtectionPlus Guarantee provides added peace of mind with coverage for loss of rent, eviction-related costs, and certain tenant-caused damages. Eligible landlords may also receive protection for malicious damage, theft, and other covered events, subject to policy terms and conditions.
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Surevestor Eviction Guarantee
Evictions can be costly and time-consuming. Our Eviction Coverage Guarantee helps reduce the financial burden by providing protection for certain eviction-related expenses, giving property owners added peace of mind when unexpected situations arise.
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Surevestor Lost Rent Guarantee
Unexpected rent loss can have a significant impact on your investment property’s cash flow. Our Lost Rent Guarantee provides added protection and peace of mind by helping reduce the financial burden of covered rent loss events.
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Surevestor Malicious Damage Guarantee
Tenant-caused property damage can be costly and unexpected. Our Malicious Damage Guarantee provides added protection against qualifying tenant-related damage, helping safeguard your property and your investment.
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Surevestor Tenant Accidental Damage
Accidents happen, but unexpected property damage doesn’t have to become a major financial burden. Our Tenant Accidental Damage Protection helps provide coverage for qualifying tenant-caused incidents, offering added peace of mind for property owners.
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Surevestor Lawsuit Coverage
Lawsuits and liability claims can create unexpected financial risk for property owners. Our Tenant Lawsuit Protection helps provide added coverage for qualifying third-party liability claims, offering greater peace of mind and protection for your investment.
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